Guides
Helpful answers, without the guesswork.
Browse practical guides about replacing AirPods, checking compatibility, pairing a replacement and choosing the correct model.
All guides
Can you buy one AirPod?
Yes. Learn when replacing one earbud makes sense and what you need to check before buying.
How to identify your AirPods model
Find your model number and match the correct generation, side and charging case before ordering.
Why won’t my replacement AirPod pair?
Work through compatibility, charging, reset and pairing checks before assuming the replacement is faulty.
Which AirPods charging case is compatible with my AirPods?
Match the correct charging case to your AirPods generation and avoid cases that look similar but are not compatible.
AirPods Pro 2 Lightning vs USB-C: what’s the difference?
Identify which AirPods Pro 2 version you have and match the correct earbuds and charging case.
One AirPod not working: what should you check before replacing it?
Check charging, cleaning, balance, connection and reset steps before deciding whether one AirPod needs replacing.
AirPods Pro 1 vs Pro 2 vs Pro 3: what’s the difference?
Compare the three AirPods Pro generations and use model numbers to identify the correct replacement family.
AirPods 2 vs AirPods 3 vs AirPods 4: what’s the difference?
Compare the standard AirPods generations and learn how to tell which model you own before ordering a part.
Not sure which AirPods model you have?
Check your generation, side and model number before ordering a replacement.